El dilema del Modelo de Negocio: ¿Propósito o Expectativa del Cliente?

Every customer count! This is my logo as a new entrepreneur. I understand how important it is to keep customers. Customers are the bone of every business,without them,there is no business,obviously you

AI in eCommerce is no longer an experiment. In 2026, it is becoming part of the core revenue engine for online stores. Shopify now describes AI in ecommerce as “core infrastructure,” while Salesforce,

¿Cómo reaccionarías si en más de una oportunidad llega alguien a preguntar lo que ya aparece escrito en el cartel?

What key differences are between companies with the best and worst customer support? How to get good customer support? Read more here.

We made the move to a cloud call center last year, and it changed a lot for the better. Our team can handle multiple channels—calls, chats, and emails—all in one place, which made responses way faster.

Hey All, Online shopping the first name that comes to mind is Amazon. We instantly think, Let us check it on Amazon. I am a frequent Amazon user, and there’s no doubt that we do get some really good offers

One thing I’ve learned in Customer Support is this: The words you choose can either calm a customer… or complicate the entire conversation. A simple switch in tone or phrasing can completely change how

想着找个头疗店弄个头疗。 先在美团团购上找了一家，中午十二点预约说下午三点半来，对方说可以。 去了，里面的人又说做不了，有其他顾客。 我说我预约了，他们又说他们不是那种预约来就能做的，是先来后到，有顾客来了就做。 心里想等等也可以呀，问能需要等多久，还是我主动问的，他们说做不了，就把我晾在那里，是觉得团购客户，所以不用招待吗？估计店里顾客太多，人手实在不足吧。😂 她说等一个多小时。

[ESP] Saludos estimados amigos de Be Entrepreneur, hoy me uno a la iniciativa propuesta por @miriannalis ¡No Te Vayas! Iniciativa ┃Don't Go! Initiative. Debo decir que nunca he tenido un negocio propio,

Hello, follow belover of hive. How are u all doing today? I hope your days are going well. As for me, my day going well, and a little beat stressful sha. It was a bustling day at the store, with customers

Saludos amigos de @beentrepreneur. «Todo lo que pueda ir mal, irá mal». Es el principio de Murphy y aunque suena a negatividad no deja de tener un asidero en la realidad, pues hay ocasiones en que el asunto

Every day, we engage with businesses and often make purchases from them. In some places, I've encountered very poor customer while in others, the experience has been spectacular. I'd like to share one

¡Hola usuarios! Hello users! Este fin de semana pudimos disfrutar en familia de una rica sopa de costillas. Todo comenzó con ese sentir de reunirnos en familia, ya que en ocasiones salimos y se puede llegar

Imagina llegar al supermercado preferido, pasearte por los pasillos y llenar tu carrito, pagar casi $100, y justo cuando estás por salir, la seguridad te retiene y llama por el radio portátil luego de

Está semana @miriannalis nos convoca a una iniciativa. Conceptos que Enamoran - Iniciativa, en ella la invitación es a compartir experiencias que como clientes o emprendedores nos han resultado satisfactorias

Over the past few months, I have been taking some courses on Organizational Excellence, Customer service excellence, and Dominating your market and I have seen a few things that repeat throughout these

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