Ok I'm a little bit pissed off, so this post is what it is.
At the end of november, according to my local legislation, coinbase needs to now exactly who I am.
That’s ok, I studied the situation and they have to.
But I have an exit, I can withdraw my cryptos before that date… in theory.
For some bad reasons a few years ago, when I was not into crypto, and after some water damage in my appartement, I decided to let this american company handle my crypto currencies, and I even bought a few ETH at the time (so they have my credit card and all the information related to it).
But before november, I decided to buy a hardware wallet, and own my crypto-currencies again (that's more or less ok according to the french legislation).
Everything was planned, I have my hardware wallet at home, a copy of the recovery key and another one at some friend’s house.
Yesterday, I tried to close my account and withdraw my money…
And of course, it didn’t worked, with a wonderful error message saying that I need to contact the support… who didn’t respond (what a surprise).
In the end, I gave up and fill the informations needed to withdraw my money.
Are you serious coinbase, do you really need to know what I do for a living for “legal” reason?
I am not crazy, I lied on this form, withdraw all my money, and closed my account.
Good bye coinbase, I won’t miss you